Frequently asked questions
Straight answers around catalogue availability, customised programs, and document requests—reach out via RFQ or your account liaison for anything nuanced.
Ordering & specifications
Catalog tiers are guidance only—note throughput, formulation, packaging, and QA documentation needs directly in RFQ threads.
Endotoxin tiers, purification tags or cleavage schemes may reshape lead-times; presales aligns expression + release bundles with you.
Documents & compliance
Manuals / SDS follow catalogue SKUs—request multilingual packs or audit binders alongside order or aftermarket teams.