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Contact & Support

Contact & Support

Professional, accurate and thoughtful service and support

Choose the closest category and our professional team will follow up according to the request.

Professional service routing

Choose a category and we will assign the most suitable professional team.

Service hotline

400-829-0116

Mon–Fri 9:00–18:00

Email

order@provetop.com

We will reply as soon as possible

Address

江苏省苏州市苏州工业园区星湖街218号苏州生物纳米科技园A4栋

Consultation process and response

Four simple steps to resolve your request

Contact the support team
  1. 1. Choose a category

    Select the closest support route

  2. 2. Share your details

    Describe the request and context

  3. 3. Team follow-up

    The right team reviews your request

  4. 4. Resolve together

    Continue communication to resolution

Send your request

Tell us what you need

Provide the essential context so the appropriate team can understand and follow up on your request.